Duo Mobile app updates
Users running older versions (below 4.85.0) of the Duo Mobile app will see a message prompting them to upgrade the app the every time they use Duo until they upgrade. The message will look like this:
Any user who sees this message will need to go to the Apple App Store (https://apps.apple.com/us/app/duo-mobile/id422663827) or Google Play Store (https://play.google.com/store/apps/details?id=com.duosecurity.duomobile) to update the version of Duo Mobile app on their device.
Duo Mobile will continue to work for older versions of the app until February 2nd when Duo makes a change to their systems. At that point anyone not using version 4.85.0 or newer of the app will be unable to access Fairfield resources. As a general practice ITS recommends that you allow your mobile devices to automatically update any apps that you have installed to make sure that you are not running insecure apps.
If you run into any issues updating your Duo Mobile app please reach out to the Help Desk at itshelpdesk@fairfield.edu or 203-254-4069.
For more information, contact Joe Bazeley / 203-254-2696 / jbazeley@fairfield.edu