DUO Universal Prompt for Pulse VPN

Date: 03-26-2024

As of Tuesday, March 26th, 2024 from off-campus networks when accessing the Ivanti Pulse VPN, you will see a different Duo multi-factor authentication (MFA) prompt.  Below is an image the legacy prompt, followed by the new prompt:


 


Present, legacy prompt indicating a push has been sent to your smartphone:


New Duo MFA prompt for Ivanti Pulse VPN coming out Tuesday, 3/26/24:




Please note, if you select the Other options link, the previously available MFA options will still be offered:


  • Duo Mobile passcode
  • Text message passcode
  • Phone call




For more information, contact ITS Help Desk / (203) 254-4069 / itshelpdesk@fairfield.edu